MANAGING EBOLA AND COVID-19 CRISES FOR AVIATION INDUSTRY: DID INDUSTRY LEARN HOW TO LEARN?

Learning is necessary for an organization to evolve, improve and innovate. We are all conditioned benefit from the evident effects of our behaviors. After first try, we do not touch hot stove again. also recognize complex scenarios apply fast solutions. Companies like humans they learn as people do. From this point view, aviation industry discussed in study beyond learning loops approach Agrysis which effective tool that encourages kind thought action needed transform into a one. Turkish Airlines, EasyJet, Delta Air China, United China Eastern Southern American Southwest Airlines Ryanair had chosen sample data collected annual reports these companies was analyzed with document analysis methodology. By comparing crisis management styles during Ebola Covid-19 Diseases question “did how learn?” tried be answered result, found way responded both crises gone too far single loop learning, or other words, only given reaction actions on time forgot every experience till next crisis. In end, style airline may reason rapid spread those kinds diseases over world.